THE Your privacy is of the utmost importance to us. 

Therefore, we have created a Privacy Policy that covers how we collect, we use, disclose, transfer and store the information you make available to us.

Mobile View respects the privacy of its users. Web site🇧🇷 This Privacy Policy describes who we are, for what purposes we use your data, how we treat it, with whom we share it, how long we keep it, as well as the ways to contact us to exercise your rights.

1. WHO ARE WE? 

Your personal data will be processed by Dayron Alberto Garcia Gomez, headquartered at Rua Poet José Marques da Cruz lt 114 1º DT, 2410-051 Leiria. This entity is responsible for the processing of your personal data, in accordance with the General Regulation on Data Protection. For questions related to the processing of your personal data, please contact us via the telephone number +351 928 114 581 (weekdays, from 10:00 am to 1:00 pm and from 2:00 pm to 6:00 pm) or email address info@mobileview.pt.

2. WHY DO WE NEED YOUR INFORMATION?

Mobile View will process your data for the following purposes:

2.1. Customer management and order processing:

The processing of your data is necessary for the purposes of authentication, issuance of invoices and processing of orders within the scope of the execution and execution of the signed purchase and sale contracts, as well as for carrying out pre-contractual steps at your request. If you do not provide your data, we will not be able to provide you with the requested or contracted services.

Your data will be kept for this purpose for 2 years. Customer personal data may also be processed by Mobile View for the purpose of managing litigation. The legal basis is the existence of a legitimate interest on the part of Mobile View and the data will be kept for the period necessary to exercise the respective rights.

2.2. Marketing

Mobile View may process your data to send you marketing communications (including news, sales, promotions, events, information about products and services, exclusive offers for customers and satisfaction questionnaires about the services provided), via email. and SMS.

This data processing will only be carried out with your consent, provided through a specific form contained in our Web site🇧🇷 Failure to provide your personal data (in this case, your email/mobile number) makes it impossible for Mobile View to send you commercial communications.

Your data will be kept for this purpose only for the period of time strictly necessary to carry out the purpose for which it was collected or, as the case may be, until you exercise your right of opposition or right to erasure. After this conservation period, Mobile View deletes your personal data.

2.3. Management of complaints and contacts received by Mobile View

You can send us a message via the telephone number +351 928 114 581 (working days, from 10:00 to 13:00 and from 14:00 to 18:00) or to the e-mail address info@mobileview.pt suggestions or complaints regarding the services provided by Mobile View. Your personal data will be processed based on Mobile View's legitimate interests and your consent. Mobile View collects your data to analyze and resolve the situation underlying your suggestion or complaint.

For this purpose, your data will be kept for the time necessary to resolve your question, and up to a maximum period of 2 years from the submission of the suggestion or complaint.

3. WILL MY INFORMATION BE SHARED WITH OTHERS?

Your information may be disclosed to third party service providers. 

If you are our customer or supplier, your personal data may be processed by companies subcontracted by Mobile View, namely for the accommodation of our Web site, electronic mail, delivery and collection of orders, insurance on purchased equipment, invoicing platforms and payment processing platforms. Only the personal data necessary for the provision of the service in question will be provided. 

Your personal data may also be accessed by Mobile View's internal and external auditors, with the guarantee that they are kept confidential and will not be used for purposes other than the audits.

Your data will only be processed within the European Union Area.

4. WHAT ARE MY RIGHTS?

At any time, you can ask us to:

• Access to the information we hold about you;
• The rectification of the information, if it is inaccurate or incomplete; 
• The erasure of your personal data;
• Limitation of treatment, in certain situations;
• The portability of your data, in certain situations;
• Opposition to treatment, in certain situations;
• If the processing depends on your consent or agreement and this is carried out by automated means, you have the right to send the personal data previously provided, in a structured, commonly used and computer-readable format.

Your requests will be treated with special care, so that we can ensure the effectiveness of your rights. You may be asked to provide proof of your identity, in order to ensure that the sharing of personal data is only carried out with the holder.

You should bear in mind that in certain cases (for example, due to legal requirements), your request may not be immediately fulfilled. In any case, you will be informed of the measures taken in this regard within one month from the moment the request is made.

You also have the right to file a complaint with the National Data Protection Commission (“CNPD”), and may do so through the Web site: https://www.cnpd.pt/.